Frequently asked questions

• Sightseeing & Attractions

  • What recreational and leisure facilities are provided onsite at Hotel Terme Saint Raphael?

    This hotel features a sauna, a sunbathing terrace, massage therapy, and an indoor swimming pool.

• Wellness & Pool

  • What wellness options does the property have?
    • Spa Facilities: a hot spring bath, a treatment room, a solarium, and a Jacuzzi, plus aromatherapy, body wraps, and body scrub.
    • Treatment Access: an additional charge applies to pedicure.
    • Hands-On Treatments: a head massage, a back massage, and a facial massage.
    • Wellness Services: a spa and wellness centre available at no extra cost.
  • What pool options does the Terme Saint Raphael offer?

    Guests can swim in a swimming pool, with views of the sea.

• Family & Pets

  • What facilities are provided for children at the 4-star hotel?
    • Restricted Areas: children are not allowed in a steam room and a sauna.
    • Dining Options: a children's menu available for younger guests.
  • What is the pet policy at this accommodation?
    • Animal Policy: service animals are allowed at the 4-star hotel.
    • Pet Policy: guests can stay with their pets.
    • Weight Limits: 18 lbs per pet.
    • Pet Surcharges: EUR 10 per pet.

• Location & Transportation

  • What transport connects the hotel and the airport?

    Guests can request pick-up service.

• Check-in/Check-out & Policies

  • What are the check-in and check-out times at this property?
    • Arrival: check-in is possible from 14:00 to 23:59.
    • Late Arrival: late check-in options are available.
  • What are the property policies at this hotel?
    • Payment Acceptance: American Express, Mastercard, and Visa are accepted, as are other payment methods.
    • Reservation Terms: the accommodation provides free cancellation options.
    • Smoking Guidelines: smoking is permitted in designated zones.
  • What is the tax policy at this 4-star hotel?
    • Tourist tax: applicable, charged 1 November - 31 March, EUR 2.50.
    • Exemptions: children under 18.
    • Tax rate: varies seasonally.

• Dining & Breakfast

  • What dining options are available on-site and nearby?
    • Nearby Pick: Ristorante Hotel Saint Raphael, a restaurant, sits about a 5-minute walk from this property.
    • Nearby Favorite: Belmare Maronti Beach serves Mediterranean cuisine and is a mere 1.5 km away.
  • What breakfast options are available to guests at the 4-star Terme Saint Raphael?

    Guests can choose from continental, Italian, and buffet breakfast types.

• Room & Bed Comfort

  • What in-room facilities can guests expect at the hotel?
    • In-Room Security: this 4-star hotel offers an individual safe.
    • En-Suite Care: private bathrooms with a hairdryer and a shower cap.