Frequently asked questions

• Wellness & Pool

  • What wellness options does Hotel Parco Smeraldo Terme have?
    • Spa Facilities: a mud bath, a treatment room, and a solarium, plus reflexology, body wraps, and body scrub.
    • Hands-On Treatments: a head massage, a back massage, and a neck massage.
    • Treatment Access: an additional charge applies to aromatherapy.
    • Wellness Services: 4 treatment rooms available at no extra cost.

• Beach & Sports

  • What can guests expect from the beach at the hotel?

    Guests can enjoy a free beach, which offers beach towels.

  • What sports and fitness options are offered at the 4-star hotel?
    • Sports Facilities: a tennis court, available to guests.
    • Fitness Facilities: a fitness centre; plus hair dryers.
    • Active Recreation: fitness classes, alongside snorkelling and hiking.

• Family & Pets

  • What facilities are provided for children at this property?
    • Restricted Areas: children are not allowed in a pool and a wellness centre.
    • Dining Comfort: kids are catered for with a children's menu.

• Location & Transportation

  • What transport connects the Parco Smeraldo Terme and the airport?

    This 4-star hotel provides a bus shuttle.

  • Where can guests find the property?
    • Location Score: the 4-star hotel is in Barano d'Ischia, rated 9.5/10.
    • Strolling Distance: the heart of the city, 20 minutes on foot.
    • District: this hotel is in Ischia Porto, which is a great choice for travellers interested in food, scenery and fine dining.

• Check-in/Check-out & Policies

  • What are the check-in and check-out times at the accommodation?
    • Arrival: check-in hours are from 14:00 to 23:59.
    • Departure Options: check-out is possible till 11:00.
  • What are the property policies at this hotel?
    • Settling Charges: Visa, Mastercard, and American Express, along with other payment methods.
    • Booking Flexibility: free cancellation options are provided.
  • What is the tax policy at the property?
    • Tax basis: 1 November - 31 March, EUR 2.50.
    • Tourist tax: applicable.
    • Tax rate: varies seasonally.
    • Exemptions: children under 18.

• Dining & Breakfast

  • What dining options are available on-site and nearby?
    • The Venue: Kalakala, the à la carte restaurant at this 4-star hotel, specializes in local cuisine.
    • Worth the Trip: Ristorante del Parco Idrotermale Olympus, a restaurant, is about 5 minutes' walk away.

• Room & Bed Comfort

  • What in-room facilities can guests expect at this accommodation?
    • Utility and Comfort: ironing facilities as well as a writing desk.
    • In-Room Security: the hotel offers a personal safe.

• Property Facilities & Services

  • What general property facilities and services are offered at this accommodation?
    • Rentals: guests can rent cars.
    • Guest Comfort: Parco Smeraldo Terme provides valet parking and concierge service.
    • On-Site Facilities: a private beach area and a restaurant available on-site.
    • Leisure: the lounge comes with newspaper stand.